On-Demand Webinars

CITT webinars allow you to learn online from subject matter experts on topics relevant to supply chain & logistics, business management & strategy or career development. Find and watch previously-aired webinars here, or click here to register for future ones. CITT webinars are FREE for registered CITT students.

To search for on-demand webinars by subject matter, use the search box below. Or you can explore archived webinars by topic by simply clicking on any of the topics listed below.

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Webinar - Money Matters: Are you keeping up?
Is your pay package keeping up? Are you paying your team a competitive salary? Find out in this webinar, which looks at the results from the 14th Annual Survey of the Canadian Supply Chain Professional and what it indicates about salary trends. ...

Webinar - The Mentorship Mindset
There is more to being great at what you do than just being technically sound. Strong careers are also built on networks of supporters, strong advice and resources you can count on. Mentorship is having someone in your corner, and this interactive discussion will explain the value of mentorship based on some real life examples. ...

Webinar - Social Media for Business
When people think of social media, it's rare that their first thought is how they can use it in a business context or for marketing. Others think that social media is a trend that will pass, or that it can only be a competitive advantage for certain types of my businesses. This webinar debunks those myths and will teach viewers to understand social media, where to start, and proven tips and tricks for using social media for business. ...

Webinar - Employability - Resumes and Interviews
A weak resume won't get a second glance from a hiring agent. A mediocre job interview can take you out of the running just as quickly. If you're looking for a job, these elements are crucial. This webinar is facilitated by Tom Pauls, CCLP, who is a professional recruiter specializing in the supply chain and logistics field. Whether you are a seasoned pro looking for a change or just starting out in the industry, this webinar will improve your chances of getting the job. ...

Webinar - Intergenerational Communication
Today, four generations of employees often work side by side. This has created a new workplace challenge - how to communicate effectively with the members of several different age groups. Media and presentation skills coach Jim Gray reveals the keys to successful inter-generational communication, and how to avoid the 'Generation Trap' ...

Webinar - LinkedIn - Tapping into the Power of Social Media
This webinar provides introduction to LinkedIn, its features, and its advantages. You will learn how to use LinkedIn personally, for job opportunities and networking, and for your business for finding exceptional talent and more. ...

Webinar - Job Search Strategies for Logistics Professionals
This webinar will give you supply chain logistics focused job search and career advice, including how to locate jobs, improve your resume, and succeed in interviews. ...

Webinar - The Logistics for Trust
This ONE HOUR webinar will examine the crucial role trust plays for logistics professionals. As well as laying out the new and shifting trust landscape, this session will provide practical guidance for co-managing networks and supply chains with trust-earning ethics and integrity, including setting trust deliverables and metrics, making values part of the competitive offering, taking collaboration to the next level, solving network problems ethically, developing trusted partnerships, and rebuilding credibility when things go wrong. ...

Webinar - The Cloud
It's currently all the rage in tech and business circles, but what can The Cloud really do for your company? In this webinar, you'll learn about Cloud Computing in an easy to understand presentation using non-technical language. ...

Webinar - Social Media for Business
When people think of social media, it's rare that their first thought is how they can use it in a business context or for marketing. Others think that social media is a trend that will pass, or that it can only be a competitive advantage for certain types of my businesses. This webinar debunks those myths and will teach viewers to understand social media, where to start, and proven tips and tricks for using social media for business. ...

Webinar - Leadership in Turbulent Times
This webinar discusses leadership strategies that can help you become a more effective manager, even during lean economic years. Host Warren Sarafinchan, CCLP also offers perspectives on how to build high performance teams that are capable of overcoming the most challenging of obstacles. ...

Webinar - Intergenerational Communication
Today, four generations of employees often work side by side. This has created a new workplace challenge - how to communicate effectively with the members of several different age groups. Media and presentation skills coach Jim Gray reveals the keys to successful inter-generational communication, and how to avoid the 'Generation Trap' ...

Webinar - LinkedIn - Tapping into the Power of Social Media
This webinar provides introduction to LinkedIn, its features, and its advantages. You will learn how to use LinkedIn personally, for job opportunities and networking, and for your business for finding exceptional talent and more. ...

Webinar - Lean Logistics & Supply Chain Optimization
Decreased inventory, higher velocity, improved delivery, reduced investment, lower cost, increased equipment reliability and uptime, enhanced customer experience and a culture of continuous improvement... These are some of the promises Lean holds for logistics and the supply chain. ...

Webinar - Proactive Change Management
In this webinar, you'll learn about the complexities of change management and how to develop and implement an effective change management. Being proactive about changes - both internal and external - is one of the most important aspects of keeping your business competitive. Change can be difficult for even the most well-managed businesses, often because decision-makers do not think forward to anticipate how their organization will need to adjust to the process of change. That's why change management can often fail unless the mitigating factors at play can be utilized to your advantage to facilitate execution. ...

Webinar - How to Train Your Front Line Leaders and Reduce Costly Turnover
50% of employees leave their jobs due to their immediate supervisor - yet this costly turnover can be largely prevented by effective leadership. But leaders are made, not born, and many people in managerial positions - especially those managing front line workers - do not have formal training in leadership skills. In this webinar, you'll learn how to develop a training program for your front line leaders, and explore key leadership skills and abilities. ...

Webinar - Warehouse Transformation: A Case-Based Blueprint
Optimizing the performance and preparedness of your warehousing provides a competitive edge that keeps your customers coming back and your operations profitable. This webinar will examine the approach of taking a mediocre or poorly performing warehouse and transforming it into an optimal performing cost centre, including three impressive case studies. ...

Webinar - Preparing for Your HACCP Food Safety Audit and Certification
In this webinar you'll learn how to get ready for an HACCP food safety audit for certification for your warehouse, facilities, and other components of a food-safe supply chain. ...

Webinar - Logistics Practices for Dangerous Goods Compliance
Dangerous Goods Expert Carrie Maxim, CCLP, will explain how and why to stay compliant when shipping dangerous goods. She'll also offer insight, best practices, and often-overlooked tips you can use to ensure your dangerous goods are shipped safely and efficiently. This webinar will be an excellent skill-sharpening primer for all professionals who are involved in shipping chemicals or chemical residues by rail or road -whether new to these logistics or more experienced and wanting a refresher. ...

Webinar - Les changements du SIMDUT avec le SGH au Qubec
Le Conseil de Montral du CITT est heureux dannoncer la prsentation dune session offerte en franais pour les membres et non-membres du CITT sur Comment percevoir les changements du SIMDUT avec le Systme Gnral Harmonis (SGH) au Qubec en 2016. ...

Webinar - Evaluation Tools to Keep Your Supply Chain Competitive
Learn important strategies for assessing your supply chain operations in this 1-hour webinar. You'll find out how to assess if your supply chain is running as smoothly as you think, and how to find areas for improvement. ...

Webinar - The Future of Manufacturing: Implications for Supply Chains
Jayson Myers, CEO of Canadian Manufacturers & Exporters, will reveal the critical changes he thinks are transforming Canadian manufacturing - and will talk about what they mean for supply chain management. ...

Webinar - Bills of Lading
This supply chain logistics webinar will provide an in-depth discussion of bills of lading, including liabilities, documents, and more. ...

Webinar - Export Controls
By attending this hour-long webinar, you will get a deeper appreciation of export controls and learn how to develop a robust, efficient and automated compliance program. You will see several examples of specific scenarios and penalties and understand how to deal with them. ...

Webinar - Risk Management
This live webinar will show supply chain logistics businesses how to manage risk while growing their businesses. ...

Webinar - Preparing a Successful Formal Report
February 2014 - To help CITT students prepare to do well on their case study formal reports, course facilitators Paul Kurrat and Larry Mitchell walk participants through a sample case study, review the various elements and features of the formal report, and share how students can earn top marks. ...

Webinar - How to Prepare a Formal Report
February 2012 - To help CITT students prepare to do well on their case study formal reports, course facilitators Paul Kurrat and Larry Mitchell walk participants through a sample case study, review the various elements and features of the formal report, and share how students can earn top marks. ...

Webinar - Preparing a Successful Business Case Study Report
October 2015 - This webinar will prepare CITT students to succeed in writing the Business Case Study Report component of their CITT courses. It will examine the structure of a good Case Study Report, and provide tips and strategies. ...

Webinar - How to Prepare a Successful Business Case Study Report
September 2017 - This webinar will prepare CITT students to succeed in writing the Business Case Study Report component of their CITT courses. It will examine the structure of a good Case Study Report, and provide tips and strategies. ...

Webinar - 2014 Customs Update
Make sure you and your business are fully compliant. Customs expert Asha Mahabir walks you through some of the most important issues and takes questions from the audience. ...

Webinar - Inside the Numbers 2014
This popular webinar cover trends and predictions for 2014 in the transportation industry. It looks at projections for transportation freight volumes, pricing and capacity, historical data on trends in all three areas, modal shifts as well as expert trend analysis. ...

Webinar - Road Transportation
A road carrier's advice to help shippers save money, get better service and work collaboratively with their transportation providers ...

Webinar - Dimensional Weight
This webinar discusses the reasons for - and problems associated with - freight charges on dimensional weights, and will help you avoid the nasty surprises that can occur if you don't know what the rules are. ...

Webinar - Managing Risk in International Trade
International sale contracts are a slippery slope, so learn how to protect yourself and better manage risk before signing on the dotted line. This webinar focuses on two areas of international trade that are often overlooked. ...

Webinar - Packaging Optimization
Packaging optimization involves purchasing, manufacturing, logistics, quality control and engineering. This webinar discusses the approach taken by leaders on packaging optimization, and outlines several case studies that demonstrate how successful the process can be. ...

Webinar - Freight Claims
Freight claims are a cost to all parties involved, and require a lot of time to file and settle. Learn when the best time is to file, how to increase your settlement rate and how to work more closely with your transportation provider. ...

Webinar - CentrePort
CentrePort Canada provides businesses with single-window access to FTZ benefits, access to tri-modal transportation and a gateway to key markets. Learn about the community, business and government support for this project that fast-tracked its initiation and growth, and its plans for future development ...

Webinar - Transportation Management Systems
A TMS can provide a wealth of tools to improve service, reduce costs and enable you to make data-based decisions. But it can be costly, and a challenge to implement. This webinar reviews features of common TMS systems and discusses the advantages of using a TMS application. ...

Webinar - Canadian Port Authorities
Ports are the lifeblood of the Canadian import and export business, and their economic impact on overall global trade is huge. If your job involves Ports in any way, or if you're just interested in knowing more about Canada's ports, you'll want to check out this webinar. ...

Webinar - Inside the Numbers 2013
This webinar covers trends and predictions for 2013 in the transportation industry. It looks at projections for transportation freight volumes, pricing and capacity, historical data on trends in all three areas, modal shifts as well as expert trend analysis. ...

Webinar - Capital Budgeting
Learn the decision making process with respect to investment in fixed assets (should a project be accepted or rejected). Safeguard your reputation and discover the importance of company-wide visibility for supply chain compliance with this webinar. ...

Webinar - Marine Modal Update
As a trading nation, with numerous ports on both coasts, Canada has a unique window on marine transportation and is a major player in the shipping community's handling of container ships, Ro/Ro and specialty vessels, bulkers and combinations. In this webinar facilitator Patrick Bohan, CCLP provides a global and Canadian perspective about the state of marine transportation. ...

Webinar - Canada Customs: Opening Pandora's Box
The importing and exporting process in Canada can be complicated. This webinar, hosted by licensed customs broker Perry Lo, covers the who, what, where, when and why of the customs process. ...

Webinar - International Trade Compliance
Learn to safeguard your reputation and discover the importance of company-wide visibility for supply chain compliance. The facilitator, Ajay Gupta, CCLP is an international operations and supply chain professional with over 25 years of global experience in areas that include export controls and compliance, fulfillment operations, process optimization and global logistics. ...

Webinar - Inside the Numbers 2012, Part 2
This webinar takes an in-depth look at market trends in the transportation sector. Inside the Numbers 2012 covers projections for transportation freight volumes, pricing and capacity, historical data on trends in all three areas, modal shifts as well as expert trend analysis. Note that this is part 2 of Inside the Numbers 2012, focusing on carriers' perspectives. ...

Webinar - Inside the Numbers 2012, Part 1
This webinar takes an in-depth look at market trends in the transportation sector. Inside the Numbers 2012 covers projections for transportation freight volumes, pricing and capacity, historical data on trends in all three areas, modal shifts as well as expert trend analysis. Note that this is part 1 of Inside the Numbers 2012, focusing on shippers' perspectives. ...

Webinar - Demystifying the Role of the Freight Forwarder
Get the facts about the freight forwarder - one of the major players in the logistics industry. Also included is information about insurance, letters of credit, claims, protecting your interests overseas, and running bids / tenders. ...

Webinar - The Panama Canal Expansion
There is no doubt that the expansion of the Panama Canal is a game-changer for the global transportation of goods, and in particular, for ports in North America. Beyond that, there is a lot of speculation. In this webinar, Dr. Mary Brooks paints a picture of what the canal expansion means in terms of North America's trade flows, and puts this development into context with other game-changers also now in play. ...

Webinar - eManifest
eManifest is about getting the right information at the right time to help the Canada Border Services Agency (CBSA) to identify potential threats while facilitating the movement of low-risk shipments across the border. Watch the eManifest webinar to learn how the CBSA intends to change the carrier cargo reporting component. ...

Webinar - 2011 National Freight Markets Survey
David Newman provides an analysis of the National Freight Survey that reveals critical data about the state of freight markets in Canada as of the beginning of 2011. ...

Webinar - Letters of Credit
This webinar examines letter of credit from the standpoint of import of goods and the vital components of an international transaction. It defines credit, discusses types of credit, and walks through basic documentary credit procedure ...

Webinar - Incoterms
2010 saw the release of new Incoterms rules. This webinar examines the new rules and what they mean for businesses. It also looks at how Incoterms have changed in the last decade. ...

Webinar - Logistics Professionals and Accounting
Accounting and logistics are intertwined in important ways in business operations. But sometimes SCL professionals lack the context or depth of understanding about accounting processes to make the most informed decisions about the data they receive. Perry Lo, CCLP, CPA, CA, gives a logistics-focused review of financial statements and the types of reports they generate, and how you can better apply them in your work. ...

Webinar - Cloud-Based TMS
Participants of this webinar will learn what makes a cloud-based TMS distinct from a traditional TMS, in terms of implementation, scope and timeline. You'll also learn the value-added functional features of a cloud-based TMS, how to evaluate potential implementation partners, and how to determine if it's a good fit for your operations. Facilitator - Shauna Hillier, CCS, CCLP, Principal Consultant, Inspirage LLP ...

Webinar - eManifest
The Canada Border Services Agency (CBSA) is in the process of implementing its Advance Commercial Information (ACI) eManifest for Forwarders initiative. For most Canada-bound cargo, freight forwarders and co-loaders for all modes of transportation will be required to transmit advance house bill of lading (HBL) data electronically, otherwise the shipments may be subject to cargo holds and monetary penalties. Learn more in this eManifest webinar. ...

Webinar - Inside the Numbers 2015
This popular annual webinar cover trends in 2014 and predictions for 2015 in the transportation industry. It looks at projections for transportation freight volumes, pricing and capacity, historical data on trends in all three areas, modal shifts as well as expert trend analysis. ...

Webinar - The Future of Transport Airships in Northern Canadian Logistics
This webinar will review the need for modern transport airships, and outline the various design alternatives that are being proposed by the leading developers in Europe, North and South America. ...

Webinar - Transportation Negotiations & Contracts
This webinar, led by Ginnie Venslovaitis, CCLP, an experienced shipper with both a large consumer packaged goods company and a large North American retailer will cover successful and proven strategies to consider and what pitfalls to avoid during your carrier negotiations. ...

Webinar - Lean Logistics & Supply Chain Optimization
Decreased inventory, higher velocity, improved delivery, reduced investment, lower cost, increased equipment reliability and uptime, enhanced customer experience and a culture of continuous improvement... These are some of the promises Lean holds for logistics and the supply chain. ...

Webinar - Measuring KPIs
This webinar will examine the importance of supply chain logistics KPIs (Key Performance Indicators). Noted expert Laurie Turnbull will discuss some of the problems with implementing a KPI programme in a global trade environment, including the need for KPIs that go beyond the tactical to the strategic. ...

Webinar - Changes in Containerization
This webinar will examine current and upcoming trends in containerization, with a focus on the expansion of the Panama and Suez Canals. It will also predict how the market will play out in the next few years - particularly if TPP and CETA agreements are signed. ...

Webinar - Temperature Sensitive Supply Chains
The supply chain for food and other temperature-sensitive products has changed dramatically across the world in the last several years. Between shifting regulations, changes in buying trends, globalization, and many other factors, the supply chain demands on this sector are far greater than almost any other. Join Doug Harrison, CCLP, President and CEO of VersaCold, Canada's largest provider of temperature sensitive logistics solutions, for a session that will be useful to every supply chain logistics professional. ...

Webinar - Smarter Transportation Bidding
Managing a multi-variable bid can include capacity, lead time, multiple awards to same lanes for TMS, seasonality fluctuations, many lanes for tender, multi-leg shipments, FSC, tolls, pike surcharges, LUT, and more. Learn how Business Process Outsourcing (BPO) can help gather information and orchestrate rigorous bid processes that simplify and accelerate information gathering. ...

Webinar - Letters of Credit
We will review the basic principles and mechanics of letters of credit. How do you structure the flow, what are the guiding principles of LCs and how do you use them to mitigate risk? Also discussed will be Confirmed Letters of Credit. How does the flow change when you add a fourth party to the structure? What additional risk mitigation steps do you need to take? What are the possible problems with confirming banks and what can you do to solve those problems? ...

Webinar - Transportation Buying Trends
Designed to help you with background for your upcoming transportation contract negotiations, this popular webinar cover trends and predictions for 2016 and beyond in Canada's transportation industry, with a particular focus on surface transportation. It also includes answers to questions from the audience. ...

Webinar - Temperature Sensitive Supply Chains
The supply chain for food and other temperature-sensitive products has changed dramatically across the world in the last several years. Between shifting regulations, changes in buying trends, globalization, and many other factors, the supply chain demands on this sector are far greater than almost any other. Join Doug Harrison, CCLP, President and CEO of VersaCold, Canada's largest provider of temperature sensitive logistics solutions, for a session that will be useful to every supply chain logistics professional. ...

Webinar - Evaluation Tools to Keep Your Supply Chain Competitive
Learn important strategies for assessing your supply chain operations in this 1-hour webinar. You'll find out how to assess if your supply chain is running as smoothly as you think, and how to find areas for improvement. ...

Webinar - Transport Canada Air Cargo Security
The webinar will explain upcoming changes to the Air Cargo Security Program, how supply chain members will be affected, and the options for businesses to participate in the Program. NOTE: The recording of this presentation has not been made available by Transport Canada. However, you can still download the presentation slides. ...

Webinar - The Future of Manufacturing: Implications for Supply Chains
Jayson Myers, CEO of Canadian Manufacturers & Exporters, will reveal the critical changes he thinks are transforming Canadian manufacturing - and will talk about what they mean for supply chain management. ...

Webinar - Logistics Practices for Dangerous Goods Compliance
Dangerous Goods Expert Carrie Maxim, CCLP, will explain how and why to stay compliant when shipping dangerous goods. She'll also offer insight, best practices, and often-overlooked tips you can use to ensure your dangerous goods are shipped safely and efficiently. This webinar will be an excellent skill-sharpening primer for all professionals who are involved in shipping chemicals or chemical residues by rail or road -whether new to these logistics or more experienced and wanting a refresher. ...

Webinar - Bills of Lading
This supply chain logistics webinar will provide an in-depth discussion of bills of lading, including liabilities, documents, and more. ...

Webinar - 2017 Trends
This popular annual webinar will cover trends and predictions for 2017 and beyond in Canadas transportation industry, with a particular focus on surface transportation. There will also be a dedicated period for the audience to ask questions. ...

Webinar - Incoterms
Despite being in use since 1936, many importers and exporters do not use Incoterms, or use them inappropriately, increasing the likelihood of disagreement over costs, and increased liability. In fact, a recent survey of Canadian organizations revealed that 87% of companies selecting an Incoterm were selecting the wrong term for containerized shipments. And an earlier study involving 1,000 international freight forwarders showed that almost 50% of forwarders were also using Incoterms incorrectly when shipping ocean containers. This hour-long webinar examines the merits of each of the eleven terms in Incoterms 2010, including the transfer points for cost (freight, insurance and customs formalities) and risk. It also reviews the appropriate use of Incoterms for various modes of transport, including containerized marine shipments, and the point where cargo insurance should be considered if applicable. ...

Webinar - CBSA Trade Compliance
This webinar will explain what a Canadian Trade Compliance Verification is and to prepare your business for these verifications - even if they're unanticipated ...

Webinar - CBSA Trade Compliance
This webinar will explain what a Canadian Trade Compliance Verification is and to prepare your business for these verifications - even if they're unanticipated ...