Canada Logistics Conference 2019  -  Learning Sessions  -  Emotional Intelligence & your Logistics Career

Emotional Intelligence
& Your Logistics Career

Learn proven techniques for recognizing your emotions as they appear and managing your behaviour accordingly to make better decisions, influence others and to thrive under pressure

Thursday, October 24 • 10:30 am - 11:30 am

Logistics is a very emotionally challenging area of the supply chain. Most points of failure occur in logistics functions and logistics professionals often manage change, negotiate and work under intense pressure. The higher you climb on the career ladder, the more crucial your soft skills become – yet experience doesn’t necessarily make you better able to understand your own emotions or the emotions of your team. The consequences can be severe, including irrational decision-making and poor leadership.

This session will discuss 5 key components of Emotional Intelligence that can make a difference in your career development: self-awareness, self-regulation, social skills, empathy and motivation. You’ll learn how to remain cool during cross functional meetings, crucial negotiations, prevent emotional hijacking and generate brilliant ideas under pressure.


Tatiana Lazareva, MSc, CPIM
Principal, Unicorn Experts

Tatiana is the Principal at Unicorn Experts, a firm specializing in supply chain recruitment. She is also Certified in Production and Inventory Management (CPIM) and worked in industry, where her specialties included: demand planning, inventory management, distribution planning, replenishment analysis and S&OP. Tatiana was involved in setting up relationships with 3PL organization, worked collaboratively with National Retail Chains. Tatiana started her recruitment career two years ago because she was passionate about working with people and helping companies build strong Supply Chain and Logistics teams.

Read about the other Learning Sessions at
Canada Logistics Conference 2019