Canada Logistics Conference 2020  -  Program -  Digital Transformation for Third-Party Logistics

Digital Transformation for Third-Party Logistics: An E-Commerce Perspective

Wednesday, November 25

For Canadian transportation and logistics companies, a significant change already taking place is the accelerated growth of e-commerce as the COVID-19 pandemic leads consumers to shift even more of their buying habits to digital channels. This has added to the importance of quick and reliable last-mile delivery and is creating new opportunities for third-party logistics companies.

Third-party logistics companies are facing not just increased competition from existing and emerging players but also rising consumer expectations for delivery services. This makes it more important than ever to invest in the new technologies and digital innovations that are key to supply chain innovation and developing more advanced last-mile logistics capabilities.

About the presenter:

Vishal Kaushal - Director, Consulting and Deals, PwC Canada

Vishal Kaushal is a Director in the Consulting and Deals practice, based in Toronto, with a focus on Logistics and Transportation industry and a background in Operations. Vishal has a Master’s degree in Logistics Management from University of Texas. He is a seasoned strategy and results oriented professional with over 12 years of experience across Consulting and Industry. He is adept in identifying and driving business value through measurable improvement opportunities resulting in cost savings and process improvement for clients. He has a deep understanding of supply chain technology platforms (SAP MM/PP, JDA, Ariba, Lllamasoft).

Vishal has worked  in the areas of  procurement & supply chain management, e-commerce logistics, cost optimization, network optimization, last mile delivery, supply chain transformation, business solutions, process framework, business & growth strategy and supply chain technology selection and implementation. Vishal has worked across all major areas of the supply chain for clients in Retail, E-Commerce, Pharmaceutical, Logistics & Transportation, Telecom, Steel,  industry groups, and more.

Vishal worked for (E-commerce business) before joining the consulting world. He worked in the retail team of Books, Health & Personal Care, Grocery, Toys and the Transportation team of and was responsible for e-commerce fulfillment and planning at

Vishal’s passion for Logistics has kept him involved in various global forums and he has also taken the role of mentorship and learning & development in the area of logistics.

Vishal lives in Toronto’s midtown community with his wife and 5 year old daughter.