Whether supply chain logistics is a company’s core business or a support function, ensuring uninterrupted supply chain logistics operations has been identified as the critical driver for corporate performance – and more sensitive to employee skill set and expertise than any other operational factor. Of course, in addition to specialized logistics knowledge, the best supply chain people also have interpersonal and management abilities, as well as sophisticated business skills. If you're interested in learning about skills and benefits of the CCLP designation beyond business skills, see the complete CITT guide for employers.
“Business acumen, interpersonal skills, problem-solving and analytical ability are increasingly seen as an essential foundation for many roles in the supply chain logistics sector.”1
It seems obvious that business management abilities are important. And they’re becoming even more important quickly, as studies identify critical business skill-set gaps now, with even more on the horizon. Demographics are shifting as senior managers, whose mean age is around 50,2 approach retirement, and as integrated trade becomes increasingly complex.3 Surveys of Canadian businesses show that their people need more diverse and sophisticated skills.
If companies don’t respond, unresolved skill gaps can cause increased operating costs, loss of revenue and business, blunted growth, and serious stress on employees and customer relations.4 Professional designation programs that build comprehensive abilities – both functional area expertise and broader business management skills - and support continuous learning can be part of an effective HR strategy. And because “difficulty finding workers with the correct skills/training” was the MOST-cited major recruitment issue in the 2012 Supply Chain Sector Council HR report,2 training your own employees can actually be very cost-effective.
Once someone has earned the CITT-Certified Logistics Professional designation, they’ve developed logistics abilities and applied them to realistic supply chain challenges through case studies, exams papers and group discussions. But they’ve also built or demonstrated sophisticated business abilities. CITT believes that general business ability and experience is a fundamental requirement for a credible, industry-based designation such as CCLP. Fortunately, we don’t limit the CCLP destination to people with business degrees, and believe it should be attainable for anybody who can meet the standards. As part of the program of study, we offer world-class, affordable business courses through the University of Toronto. And, for those with a business education or deep experience, we provide advanced academic standing, course exemptions, and a Senior Executive Fast Track.
To learn more about the CITT program of study and all the abilities-based outcomes, take a look at the complete guide to CITT courses and the CCLP designation.
1. A Workforce Strategy for Alberta’s Supply Chain Logistics Sector: Building and Educating Tomorrow’s Workforce, A 10-Year Strategy.
2. Canadian Supply Chain Sector Council 2012 HR Study Update.
3. Accenture 2013 Skills and Employment Trends Survey: Perspectives on Training: Key Findings, 2013 including Canadian data summary.