Earn 5 CMUsThe Metamorphosis of Retail Supply Chains Since COVID-19
Two-Part Presentation & Discussion

Gary Newbury, CCLP ​- Retail Supply Chain Strategist & Serial Transformation Executive 

Air Date: June 26th and June 30 - This webinar will take place over two one-hour sessions, which each session containing a ~25 minute presentation, followed by open discussion and Q&A. If you can't attend both days, don't worry - if you're registered, you'll receive a recording of both sessions after they air live.

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CMUs: Certified CITT members earn 5 CMUs for their first viewing of this webinar (live or recorded). 

Gary Newbury will be conducting two discussions on Friday 26th June and Tuesday 30th June and will be helping the audience to make sense of fundamental changes which have emerged since COVID-19 began to rise in prominence in the government, businesses and individuals minds, followed by a States of Emergency being announced provincially and municipally, state-mandated closure of businesses, enormous fiscal expenditures with disruption of many things we had previously assigned value to, in parallel to an onslaught in unemployment levels and an economic downturn never previously experienced in Canadian history.

Gary will talk us through 5 key factors impacts consumer mindsets, how these have developed over the last 3 months and how these may influence how consumers value future consumption choices. He will start by laying out some pre-Covid stats that will show the fragility of our preparation as a society to weather this episodic discontinuity event.

Given this tumultuous period that was unexpected and unprecedented in its socio-economic force, it is clear, retailers must accelerate their transformational journeys/programs to remain relevant and profitable. Gary will detail three key steps retailers must travel through to win. He will discuss some of the structural changes retailers must face up to, how the internal supply chain must be rescoped and “joined up” to operate frictionlessly, the rise of both marketing and supply chain dynamics/interplay as retailers reprioritise what is important, the obstacles their senior teams will face and the qualities of supply chain leaders many business, including Canadian retailers must drive for to be successful.

Gary will reflect on the demand and supply shocks Canadian retailers have experienced and how different the early days were to the “Bullwhip” effect, the quality of business continuity plans which has been exposed as seriously flawed and their efficacy now fundamentally challenged. He will paint a picture of the future challenges geographically extended supply chain face.

Gary will conclude with one perspective on the future of Canadian retailing for the 2020s, the potential supply chain design, organization and executional approaches required to succeed. He will paint a picture of the considerations retailers need to think about as they position themselves beyond competing on price and focus, instead, into a clearly differentiated proposition, face up to a continuous cycle of continuous improvement, and reinvention of their retailing concepts to keep driving sustainable profitability

The format will be for Gary to lead with two presentations of broadly 20-25 minutes each and then open up each session to audience questions.

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About the facilitator:

Gary Newbury, CCLP ​- Retail Supply Chain Strategist & Serial Transformation Executive 


Gary is a CCLP and Prize Winner and a recognized thought leader in “The Retail Supply Chain of the Future” by the Retail Council of Canada and other professional bodies. He contributes his knowledge to many audiences, including digitally transforming retailers and brands and the Canadian retailing press.

His 30-year track record of transformational change is notable for rapidly driving underperforming fulfilment facilities, distribution networks and the last mile to market leading performance, with an exemplary record of performance improvements in service and profits within complex, fast moving and often highly ambiguous retail supply chain environments.

Prior to coming to Canada, Gary operated as a Retail Supply Chain Transformation Executive where he provided executive leadership to European organisations across end to end retail value chains, completing more than 50 separate mission-critical assignments, including many supply chain transformations and business turnarounds.

Since coming to Canada, Gary has been engaged with a large food service organisation accelerating innovation and fulfillment excellence within their distribution network and last mile operations. He is now looking for an opportunity to move back to Bricks & Mortar retailing as a CSCO, helping an organisation to win in a post COVID19 competitive environment, aligning their distribution networks for agility, flexibility, resilience and ultimately contributing to setting trends and building an enduring brand.