Friday, June 5, 2026

Real-world insights from delivering large-scale automated DCs at Walmart Canada

Many organizations invest heavily in warehouse automation and it is often viewed as a technology challenge, but its success depends just as much on people, processes, and change management as it does on robotics and systems.
 
In this session, Alice Lo shares real-world insights from delivering large-scale automated distribution centres at Walmart Canada, exploring the intricacies of integrating advanced technology with operational teams, legacy processes, and organizational culture. She will unpack the hidden complexities of automation programs—from design and systems integration to commissioning and operational readiness—and highlight why a people-first foundation is critical to sustainable automation.
 
Attendees will gain practical perspectives on how to navigate the complexities of systems integration, stakeholder alignment, and organizational change, and why placing people at the core of automation strategy is essential to building resilient, scalable, and future-ready distribution networks.

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About the speaker

Alice Lo
Director, Next Generation Supply Chain
Walmart Canada

Alice Lo, PMP, is Director of Next Generation Supply Chain at Walmart Canada, where she leads national program execution for multi-billion-dollar strategic supply chain initiatives. With deep expertise in warehouse automation, Alice has played a pivotal role in the end-to-end development and launch of Walmart Canada’s largest fully automated greenfield distribution centre, driving delivery across all phases from facility construction to automation installation, systems integration, commissioning, and operational ramp-up. Her work has helped shape the future of highly automated, scalable distribution networks in Canada.