Webinar: Spot the Problem, But Then What? How Supply Chain Professionals Turn Observations into Action
Date: Wednesday, May 13, 2026
Time: 12:00 PM - 1:00 PM ET
Cost: $75 (Free for CITT members)
Students, senior professionals committed to learning, and everyone in-between often face a new role or challenge equipped with the latest supply chain frameworks, analytical tools, and improvement methodologies. Yet many quickly discover that organisations do not always operate in the rational, optimised way their studies or their experiences might suggest. Executives through to newcomers and students are faced with the same problem, how do I influence my leader to take uncomfortable action?
This session explores how real operational change actually happens inside companies.
Drawing on more than 30 years of end-to-end supply chain leadership and turnaround work, Gary Newbury will introduce the concepts of Strategic Performance Transformation and explains how performance gaps are identified, validated, and ultimately addressed in live operating environments.
Participants will learn how to observe processes effectively, engage stakeholders to validate what they are seeing, and translate operational insights into ideas that leaders can support and champion. The session focuses on the practical realities of initiating change when you are not the decision-maker, an essential skill for emerging and established supply chain professionals alike.
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Presented by:
Gary Newbury, MBA MSc (SCM & Logs) CCLMP CCLP CSCL CTSC MCIPS LSSBB PMP RMC
Interim COO
RetailAID Inc.
Gary Newbury is a supply chain transformation specialist with over 30 years of end-to-end experience across retail, distribution, manufacturing, third-party logistics and the Last Mile. He has spent more than two decades operating at senior executive and interim C-level roles, leading complex operational turnarounds and business performance transformations across mid-market organisations.
Gary specialises in Strategic Performance Transformation and Rapid Performance Recovery, with a track record of delivering over $130M in direct profit improvements through hands-on leadership, operating model redesign, and executing change with precision and impact.
He is a regular speaker, judge, and industry contributor across Canada’s supply chain community and is known for bringing practical, real-world insight into how organisations actually change, and why many struggle to do so.