Canada's Logistics Conference 2022  -  FAQs

Frequently Asked Questions


Due to COVID-19 restrictions and ever-changing government policies, there might be uncertainty about attending an in-person event. CITT has created a refund and cancellation policy to be as fair as possible and give you complete peace of mind when registering.

  • What if CITT is unable to host the event in Montreal as planned?

In the event government restrictions force us to cancel an in-person event, the virtual component will go ahead as scheduled on the event platform, PheedLoop. Registrants’ tickets will be converted to virtual tickets and you will be provided with a refund of the difference. Should you choose not to attend virtually, CITT will provide a full refund.


  • What if I’m unable to attend the event due to testing positive, self-isolating requirements or another COVID-19 related reason?

Notice of cancellation must be received in writing by email to Tracy Persoglio at A refund of the full price paid less $150 plus tax will be made.  Substitutions are permitted, member, affiliate and non-member price difference will still apply. Please notify CITT as soon as possible if such an event occurs. Attendees will also have the option to converting to a virtual ticket and receiving a refund for the difference.

Cancellations for non-COVID-related reasons must be received by May 18, 2022.


  • What if I’m feeling ill but unable to get tested until after the cancellation date?

We can offer a substitution from a live registration to a virtual registration ticket and refund the difference if you feel you might present a risk to other attendees and staff.


  • I’m still feeling uneasy regarding safety restrictions, can I change my live conference ticket to a virtual ticket?

Yes, we can substitute your ticket for a virtual registration and refund the difference. Changes must be made before May 18, 2022.


  • What safety measures will be in place to ensure the health and safety of all in attendance?

We are closely monitoring new restrictions and mandates from Public Health Canada. We will be adhering to current federal and provincial recommendations. This will include face masks, social distancing and vaccine passport checks upon check-in and when entering dining areas.


  • Is vaccination required to attend Canada’s Logistics Conference?

Yes. In accordance with federal and Quebec provincial mandates, valid proof of COVID-19 vaccination must be presented in order to be allowed entry to Canada’s Logistics Conference. Individuals without valid proof of vaccination will be denied entry to the conference, exhibit and dining spaces. No refunds will be issued to individuals without valid proof of vaccination.

Find out how to download your proof of vaccination


  • Do I need a booster shot to attend?

As of this time, no. However, we are keeping up with federal and Quebec provincial mandates regarding vaccination required to attend large indoor events. If these mandates are changed, this will be reflected on this page and we will email all registered attendees.



Please note: Attendees are responsible for their travel arrangements. If flying, we recommend considering purchasing refundable airfare. CITT assumes no liability for costs incurred due to cancellation of travel or accommodations. As always, CITT reserves the right to modify speakers and/or location, program content and program dates commensurate with unanticipated needs. CITT assumes no liability for such alterations.

Canada’s Logistics Conference has a preferred block rate with limited rooms available. This rate is only available directly through Le Centre Sheraton Montreal and will be available until May 18, 2022.

  • How can I book and receive the preferred rate?

Follow this link to book your stay or call Le Centre Sheraton at 514-878-2000.

Please be aware, there are many third-party websites claiming to be affiliated with CITT, and our Conference. CITT is NOT affiliated with any of these companies, and we advise you to exercise caution when booking. Only book through the above link or by contacting the hotel directly.


  • Does my registration include travel and accommodation?

No, your registration does not include travel and accommodations. The full conference package includes two days of learning sessions; breakfasts, lunches & two daily networking breaks. Admission to the Opening Reception on Wednesday, June 8 and the Awards Dinner on Friday, June 10. Guest tickets are available for the evening events (click to see options).


  • Does CITT assist with visa documents required to enter Canada?

No, we do not provide any supporting documents. Attendees are required to arrange their own visa paperwork in order to travel to Canada.


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